Where do you deliver and how much does it cost?

  • Vancouver/Richmond/North Vancouver: $10.00
  • West Vancouver/Burnaby: $15.00
  • New Westminster/Delta: $18.00
  • Surrey/Port Moody/Langley/Coquitlam: $20.00
  • White Rock/Maple Ridge: $18.00

What types of payment do you accept?

Credit cards, cheques or e-transfers

When is the latest time I can place an order for delivery?

We need a minimum of 24 hours notice for deliveries. If you would like a same-day service, call us at (604)-416-(SAJE)7253 and we will do our best to accommodate. (Please note that some DIY items may not be available in a short 24 hour notice. If it is unavailable, we will contact you right away)

How can I cancel my order?

We need a minimum of 24 hours notice before the day of delivery to process a full refund without a cancellation fee. Any orders that do not meet the minimum of 24 hours will be subject to a 50% refund.

Can I get something printed on top of my box?

Yes! We can definitely customize your box by printing your note on the plastic cover. Send us an email to let us know what you would like and we will do our best to accommodate. Please note there may be an additional charge.

Do I need to return my wooden board?

No. Once you choose the board option, you are purchasing the wooden board with your order. (We believe the wooden board is more sustainable and can be used for future DIY orders)

Are you Food Safe certified?

Yes! All of our food prep staff are certified.

What do I do if this FAQ does not answer my question?

Send us an email or call us with any questions you have! We look forward to hearing from you.